Support

Something is not working, or you are not sure how to set it up? Most answers are in the manuals. If yours is not, open a ticket: we answer in it, and the whole conversation stays in one place.

Look in the manual first

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Open a ticket

Tickets are in your Arlanix account. Say what you did and what you expected, and attach the support bundle: one zip you download in the Magento admin under Stores → Configuration → Arlanix → Support, with the log and the facts about the installation we would otherwise ask for.

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Not about an extension?

For questions before you buy and everything else, use the contact form or write to support@arlanix.com.